Online Security

Steps Fidelity Is Taking:

To protect your information and assets, Fidelity employs extensive physical, electronic, and procedural security controls, regularly adapting them as technology and threats evolve.

No matter how you contact Fidelity - online, by phone, or at an investor centre - we verify your identity before granting you access to your accounts.

To block unauthorized access, all our computer systems are protected by firewalls, electronic barriers that prevent unauthorized access to our networks.

Fidelity employs strong methods of encryption to protect all online activity involving personal or sensitive information between your computer and Fidelity's systems.

Three steps you need to take:

1. Secure your home PC

Keeping your personal computer up-to-date with appropriate security software is the primary step in protecting your personal information and maintaining online security. The following security features are recommended for every personal computer:

• Install up-to-date anti-virus software
• Install up-to-date anti-spyware software
• Setup a personal firewall
• Ensure that security updates for anti-virus, anti-spyware and firewall software are installed regularly
• Make regular backup of critical data
• Consider the use of encryption technology to protect highly sensitive data

2. Minimise your risks online

• Protect yourself from the online scam "Phishing"
• Don't email personal or financial data
• Exercise caution with wireless technology
• Remove file and printer sharing in your computer, especially when you have internet access via cable modems, broadband connections or similar set-ups
• Log off the online session and turn off the computer when not in use
• Do not install software or run programs of unknown origin
• Delete junk or chain emails
• Do not open email attachments from strangers

3. Protect yourself from Identity Theft

Identity Theft occurs when someone uses your name, date of birth, address, identification number, bank or credit card account numbers, or other personal information without your knowledge or permission to gain access to or take control of existing financial accounts or credit.

As with any crime, you cannot control whether you will become a victim, however, you can minimise the risk by managing your personal information wisely and cautiously. Here are some important tips:

• Protect your passwords
• Do not disclose personal, financial or credit card information to little-known or suspect websites
• Do not use a computer or a device which cannot be trusted
• Do not use public or internet cafe computers to access online banking or perform financial transactions
• Monitor your financial statements
• Check your credit rating regularly with your regional credit reporting agency.
• Know the warning signs of Identity Theft
• Act quickly if you suspect your identity has been stolen